Catholic Health Initiatives Receptionist- Family Practice in ANKENY, Iowa

Receptionist- Family Practice

Description

THIS IS A PRN POSITION. HOURS WILL VARY BASED ON THE NEEDS OF THE CLINIC. POSITION IS LOCATED AT THE MERCY CLINICS FAMILY MEDICINE BRIARWOOD IN ANKENY, IA.

Job Summary:

Under

direct supervision, Receptionist is responsible for performing a variety of

general administrative support duties associated with the patient intake

process and performs routine duties within the clinic.

Essential Duties:

  • Perform patient check-in at the time of visit and completes all paperwork

necessary to ensure the admitting process is efficient and all clinic and

regulatory policies are in compliance.

  • Answer phone calls and direct them appropriately.

  • Schedule appointments according to office guideline.

  • Obtain accurate patient and insurance information, collecting copays

(TOS) and deductible amounts.

  • Copy/scan patient access related hardcopy materials (e.g. ID, referrals,

insurance cards, etc.) into the correct location in the electronic medical

record.

  • Prepare charts for patient appointments making sure all necessary

information is complete.

  • Conduct all functions associated with patient check-out including pricing

services, collecting patient responsibility payments and scheduling follow-up

appointments.

  • Perform duties involving record filing and retrieval and assisting with

the filing of registration documentation in electronic medical records.

  • Confirm next day appointments and alerts patients as to what

documentation is needed, including details associated with time-of-service

payment.

  • Follow up with patients regarding the Missed Appointment Policy and send

out the appropriate communications.

  • Perform other duties as assigned.

Qualifications

Certifications

Not Specified

Education

HSD:

Language

Not Specified

Job Administrative and Clerical

Primary Location IOWA-ANKENY-BRIARWOOD CLINIC

Daily Schedule M-F VARIED 8-5

Scheduled Hours per 2-week Pay Period 8

Weekends Required None

Req ID: 2017-R0119090