Catholic Health Initiatives OFFICE ASSISTANT in CARRINGTON, North Dakota

OFFICE ASSISTANT

Description

Job Summary:

Under

general supervision, performs front office processes associated with patient

check-in, check-out, scheduling, referrals, and electronic medical

records. Administers and supports the

clinic’s billing, and insurance functions, in accordance with internal

standards and procedures, and regulatory requirements.

Essential

Duties:

  • Perform patient check-in at the time of visit; interviews patients and

completes all paperwork necessary to ensure the admitting process is

efficient, and all clinic and regulatory policies are in compliance.

  • Copy/scan patient medical records, benefit/insurance information, and

related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into

the correct location in the electronic medical record system.

  • Perform patient check-out including pricing services, coding of

procedures performed, and diagnosis on charge, to accurately support the need

and documentation for each service.

  • Collect patient responsibility payments, and answer routine patient

insurance and billing inquiries.

  • Answer phone calls, confirm next day appointments, ensure insurance

coverage, and alert patients as to what documentation is needed, including

details associated with time-of-service payment schedules.

  • Gather, verify, and process referrals, authorizations, and

pre-certifications by working closely with physician(s), patients, and

payers.

  • Coordinate scheduling with that of the practitioners’ schedules to ensure

proper coverage of patient appointments and out-of-office calls.

  • Retrieve, file, and maintain charts and medical record documentation

according to office protocol; coordinate copies of medical documentation with

physician charges to support billing to third-party payers.

  • Manage the flow of interdepartmental, outgoing, and incoming mail.

  • Communicate requests and provide medical information to and from patient

care providers in strict accordance with HIPPA and all policies and

procedures.

  • Follow up with patients regarding the Missed Appointment Policy and send

out the appropriate communications.

  • Perform other duties as assigned.

Qualifications

Education

High school diploma or equivalent

Job Administrative and Clerical

Primary Location NORTH DAKOTA-CARRINGTON-FOSTER COUNTY MEDICAL CENTER

Daily Schedule M-F

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2017-R0120582