Catholic Health Initiatives Hospital Scheduler (Chattanooga Heart - Main Office)Full Time - First Shift (2510005154) in CHATTANOOGA, Tennessee

Hospital Scheduler (Chattanooga Heart - Main Office)Full Time - First Shift (2510005154)


Job Summary:

Responsible for scheduling hospital procedures and tests for patients of the practice.

Essential Duties:

  • Schedule all inpatient and outpatient hospital procedures for CHI patients, which includes coordinating times and locations for pre-testing, procedures and physician availability.

  • Create and send daily case logs and master lists to appropriate staff.

  • Conduct patient education and instruction for the scheduled procedure.

  • Review insurance pre-certification and document approval with any special instructions, guidelines, eetc.

  • Receive calls from the answering service and distribute messages to the appropriate physicians.

  • Call in physician orders, document and send to the appropriate departments including medical orders and standing orders.

  • Pull records, copy, make hospital reservations and send information per the physician request.

  • Set up all hospital transfers.

  • Take consults and pass them to the appropriate physician.

  • Answer physician-to-physician calls.

  • Answer all hospital calls and distribute to the appropriate nurse/physician.

  • Set up all direct admissions.

  • Working knowledge of scheduling process in order to schedule follow up hospital appointments.

  • Attend staff meetings.

  • Ensure management is aware of issues regarding inability to precert, physician problems and complaints.



  • High school diploma or equivalent


  • Two years of hospital or medical office experience with emphasis in areas of scheduling, insurance and pharmacology. Cardiology office experience preferred.


  • None

Additional Responsibilities:

  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.

  • Adheres to and exhibits our core values: Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us. Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.

  • Maintains confidentiality and protects sensitive data at all times.

  • Adheres to organizational and department specific safety standards and guidelines.

  • Works collaboratively and supports efforts of team members.

  • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Catholic Health Initiatives and its organizations are Equal Opportunity Employers(F/M/Vet/Disabled)CBCHI

Job Administrative and Clerical


Daily Schedule First Shift

Scheduled Hours per 2-week Pay Period 80

Weekends Required None

Req ID: 2017-R0116388