Catholic Health Initiatives Application Analyst II in DES MOINES, Iowa

Application Analyst II

Description

Key Functions:

The Applications Analyst will have a strong understanding of general principles of information systems and computer usage. Independently researches and seeks solutions to problems and contributes to improving workflow and process. Assists in evaluating systems, preparing an analysis of alternatives, and implementing enhancements to existing systems.

Responsibilities:

  • Provides support for day-to-day production issues, maintaining documentation in the appropriate tracking systems while adhering to prescribed escalation & change control procedures .

  • Provides leadership and support to super-user groups.

  • Evaluates IT application updates and revisions and may participate in testing.

  • Provides support for applications and coordinates with the appropriate teams.

  • Coordinates planning for installations of maintenance releases with internal stake holders.

  • Participates in testing releases prior to installing in production

  • Provides documentation and delivery of training on assigned applications.

  • Interacts with business teams to develop application requirements and deployment plans

  • Participates in coordinating installation of application changes.

  • Installs maintenance/patches and software upgrades.

  • Ensures new installations will integrate with the current application and datatechnical environment

  • Completes assigned tasks as per defined project scope, timelines, andbudgets for implementations. Works to prescribed methodologies for allproject implementations. May work on multiple implementations at any giventime.

  • Additional tasks/responsibilities as defined.

  • Trains and educates users on system functionality and capability.

  • May require on-call coverage responsibilities

Qualifications

Education:

  • Bachelor’s Degree in a related field or may substitute an equivalent combination of education and experience.

Experience:

  • 2 years of experience with computer information systems, software applications, providing support to users or equivalent experience in Data Processing preferred.

  • Knowledge of ITIL environments preferred.

  • Experience with report development tools.

  • Knowledge of the application of computer technology within healthcare preferred.

Job Information Technology

Primary Location IOWA-DES MOINES-MERCY MEDICAL CENTER

Daily Schedule 1

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2017-R0130007