Catholic Health Initiatives Director- House Supervisors- Off Shift and Weekend Operations - Mercy Medical Center FT in DES MOINES, Iowa

Director- House Supervisors- Off Shift and Weekend Operations - Mercy Medical Center FT



Provides leadership,

accountability, and direction for House Supervisor services for Mercy Medical

Center-Des Moines.


  • Is a member of the All Management Team, MercyTeam and Nursing Management Council; attends and participates in meetings asscheduled and pertinent.

  • Operational responsibilities include budgeting,strategic planning, interdepartmental and intradepartmental coordination offunctions to facilitate patient care management, and integration andachievement of organizational goals.

  • Facilitates efficient operation of hospitalactivities in the absence of hospital Administration.

  • Supervises and coordinates hospital activitiesfor assigned shift. Shiftresponsibilities include interdepartmental rounds; facilitation ofinterdepartmental communication; coordination of appropriate patient placementand bed utilization with Patient Flow Department; crisis response; policyresource and interpretation; response to customer service issues (e.g. PatientAdvocate, Medical Staff, Employee Health, Infection Prevention); consultation,collaboration, and communication with Administrator-on-call and appropriateothers as indicated, (e.g. Public Relations).

  • Acts as a role model and change agent byinitiating and accepting changes for improved patient care and operations.

  • Leads House Supervisor use of technology andintegration into work flow.

  • Leads and promotes evidence-based practice andresearch among hospital leaders and staff.

  • Provides House Supervisor coverage based ondepartment needs. When serving in aHouse Supervisor role, will perform patient care duties using safe patienthandling techniques.

  • Departmental responsibilities includerecruitment, orientation, ongoing staff development, scheduling, communication,and performance evaluation.

  • Develops an annual operational plan (includingscope of service) integrated with Mercy's strategic plan and relateddepartments' operational plans in order to efficiently provide services;considers specific needs of Main Campus and Mercy West Lakes.

  • Develops, implements and periodically reviewsall policies and procedures that guide and support assigned and administrativeservices. These include but are not limited to JC requirements, federal andstate regulatory standards, etc.

  • Develops and maintains departmental staffingplan for direct reports, detailing appropriate employee classifications andqualifications consistent with the department's operational plan, projectedvolumes, patient acuity, and other relevant indicators. Participates in human resource planning byproviding recommendations for staffing, proactive recruitment, and long-termneeds. Assures compliance with staffingplan.

  • Continuously assesses and improves thedepartment's performance based on, but not limited to, the department's qualityplan measures and patient/employee satisfaction data.

  • Supervises assigned management staff. Provides necessary education, orientation,and support to management team.

  • Knowledge of the patient care delivery process,coordination of care, and relevant federal, state, payer regulations regardingeligibility for services, medical necessity, and appropriateness of services.

  • Responds to patient, family, physician, andstaff needs in various capacities (e.g. Patient Advocate, Infection Prevention,Employee Health Services).

  • Facilitates interdepartmental communication withPatient Flow Department regarding patient placement and transfers to maximizeefficient bed utilization.

  • Maintains open and positive communication withstaff, physicians, administrators and other hospital leaders/departments.

  • Monitors patient flow daily and facilitatespatient flow team with Patient Flow Department and leads census alerts asissues arise.

  • Accepts and performs additional Administrativeassignments such as Task Force participation related to topics pertinent to theHouse Supervisor role and responsibilities.

  • Assists in compliance with Advance Directivesand/or Organ Donation directives.

  • Serves as a resource to staff with End-of-Lifeconcerns and protocols (e.g. Tissue and Organ Donation, Medical Examiner cases,Autopsy requests and consents).

  • Serves as a staff resource to facilitateappropriate contacts for clinical specialty needs (e.g. Pain Management, WoundCare).

  • Supports and abides by all Mercy policies,including safety policies and practices.

  • Performs House Supervisor role at Main and WestLakes.


The above statements reflect the general details considered

necessary to describe the essential functions of the job as identified but

should not be considered a detailed description of all work requirements that

may be needed to perform the duties of this position. Must have ability to maintain skills and

perform tasks required for the position as outlined in the list of department




  • Current state licensure as an R.N.

  • Bachelor of Science in Nursing (BSN) degree required, or actively in pursuit of BSN degree (actively accepted into a BSN Program and/or currently enrolled). Expected to take at least six credits per year at the CNO’s discretion for exception.

  • Minimum of 5 years clinical experience and 5 years supervisory experience.

  • Effective organizational and prioritization skills.

  • Ability to communicate professionally and objectively, both verbal and written.

  • Performs other responsibilities as requested by Administrator-on-call.

  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period (approximately six (6) weeks

Additional Responsibilities:

  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

  • Adheres to and exhibits our core values: Reverence : Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us. Integrity : Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion : Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence : Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.

  • Maintains confidentiality and protects sensitive data at all times

  • Adheres to organizational and department specific safety standards and guidelines

  • Works collaboratively and supports efforts of team members

  • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Catholic Health Initiatives and its organizations are Equal Opportunity Employers cbchi

Job Management


Daily Schedule Days 24/7 availabiltiy

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2017-R0120370