Catholic Health Initiatives Lead Food Service Worker - Food and Nutrition - Mercy Medical Center FT (11:30am-7:30pm) in DES MOINES, Iowa

Lead Food Service Worker - Food and Nutrition - Mercy Medical Center FT (11:30am-7:30pm)



Provides leadership,

accountability and is responsible for leading and daily operation of the

Patient Services area of Clinical Nutrition Services. Responsible for

monitoring and maintaining compliance with regulatory and accrediting agencies

and safe food handling. Supervises staff.


  • Supervises Dietary Service staff in preparationof cold menu items, assembly of patient meal trays and service of patient mealsand related activities for patients of all ages. Supervises staff in all areas of DietaryServices as needed.

  • Maintains productivity within budgetarylimits.

  • Requisitions foods and supplies; calculatesamounts of foods to prepare. Responsible to maintain expenses within budgetarylimits.

  • Knowledgeable of operation of cash register;inputs menu and pricing daily; counts money and secures for deposit.Responsible for accurate cash handling procedures for Dietary Services.

  • Inspects equipment and department for safety,code compliance, sanitation and operation; reports compliance issues ormalfunctions to Director and Maintenance. Documents issues and resolutions.

  • Coordinates and maintains temp logs asappropriate on equipment, production and patient foods. Documents findings,files in organized manner. Documents issues out of compliance and resolution..

  • May complete initial departmental orientation ofstaff.

  • Responsible for completing supply requisitions,special function requisitions, signing packing slips, and galley usage. Tracksutilization statistics of departmental activities and maintains documentation.

  • Fills in at staff position or other Supervisorypositions as needed and/or requested.

  • Responsible to ensure nourishments and tubefeedings are accurately prepared, labeled, and delivered.

  • Monitors to ensure gallies in patient care areasare stocked efficiently, clean, stock rotated, labeled, dated, covered, expiredproducts removed and temperature of equipment is monitored and recorded asrequired by regulatory and accrediting agencies.

  • Documents after hour meals and wasted food.

  • Monitors inventory levels, notifies appropriatesupervisor or Director of concerns or issues.

  • Monitors accuracy and timeliness of quality of patientmeals produced and delivered.

  • Inspects Trayline assembly to ensure accuracy ofpatient meals prepared.

  • Contributes to a smooth, non-stop customerservice operation providing high quality food services to ensure the needs ofthe customer are met.

  • Completes quality control monitors anddocumentation to ensure delivery of high quality food services and regulatoryrequirements are met.

  • Begins meal service promptly and according toschedule. Monitors preparation, production, and time of delivery of patientmeals.

  • Resolves patient/customer complaints/concerns orrefers as necessary to management.

  • Completes other duties as assigned to meet thegoals and objectives of the department and organization.



  • High school diploma or GED required.

  • Ability to prepare reports, perform calculations and/or deal effectively with other people. Ability to read, write and perform math skills.

  • Completion of 250-hour dietary manager course or certified Dietary Manager desirable.

  • Two years experience in large-scale food service operation with progressive responsibility required

Additional Responsibilities:

  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

  • Adheres to and exhibits our core values: Reverence : Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us. Integrity : Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion : Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence : Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.

  • Maintains confidentiality and protects sensitive data at all times

  • Adheres to organizational and department specific safety standards and guidelines

  • Works collaboratively and supports efforts of team members

  • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Catholic Health Initiatives and its organizations are Equal Opportunity Employers cbchi .

Job Food Service/Housekeeping


Daily Schedule 1130-730

Scheduled Hours per 2-week Pay Period 80

Weekends Required Every Other

Req ID: 2017-R0117953