Catholic Health Initiatives Phlebotomist-Phlebotomy-Mercy Medical Center-FT1.0 (Days) 1/3 wknd in DES MOINES, Iowa
Phlebotomist-Phlebotomy-Mercy Medical Center-FT1.0 (Days) 1/3 wknd
GENERAL SUMMARY :
Collects patient blood specimens which are vital for the diagnosis and treatment of disease as appropriate for patient age to include neonates, infants, children, adolescents, adults, and geriatric adults. Assists technical personnel in clerical duties, sample log-in, workflow, and specimen tracking.
ESSENTIAL FUNCTIONS :
Receives the physician request; properly identifies patients; collects blood specimens from patients; and promptly draws and correctly labels the specimens.
Uses developed scripts for specified patient interactions and maintains a pleasant relationship with patients, visitors, and staff..
Accurately performs venipunctures, heel sticks, and finger sticks, ensuring proper specimens for testing as well as ensuring patient safety. Ensures delivery of the specimens to the processing area as soon as possible to maintain specimen quality.
Follows established procedures and policies to obtain optimal test turn-around-times.
Uses a computer to review and receive laboratory orders.
Handles incoming and outgoing telephone calls utilizing excellent customer service skills.
Proficiently uses office equipment to provide clerical support and maintain files.
Cleans and stocks phlebotomy cart and maintains work area.
Meets defined workload productivity standards. Supports and utilizes LEAN principles.
Fully understands and is committed to providing quality service to all clients, both internal and external.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
High school diploma or G.E.D. required.
Completion of certified phlebotomy course, 1 year previous phlebotomy experience, or successful completion of phlebotomy courses as part of another degree or certificate program required.
Proof of completion of Mandatory Reporter abuse training specific to population served within 3 months of hire.
ADDITIONAL RESPONSIBILITIES :
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Adheres to and exhibits our core values: Reverence : Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us. Integrity : Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion : Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence : Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Catholic Health Initiatives and its organizations are Equal Opportunity Employers
Primary Location IOWA-DES MOINES-MERCY MEDICAL CENTER
Daily Schedule days
Scheduled Hours per 2-week Pay Period 80
Weekends Required Every Third
Req ID: 2017-R0120904