Catholic Health Initiatives Application Analyst III in ENGLEWOOD, Colorado

Application Analyst III

Description

Key Functions

  • Provides advanced problem solving and implementation skills, and/or as a team member to implement, upgrade and support complex application systems.Ensures that all systems are fully tested before implementation into production. Documents and describes complex processes and procedures relating to current and future systems environments.

Responsibilities

  • Provides support for day-to-day production issues maintaining documentation in the appropriate tracking systems while adhering to prescribed escalation & change control procedures.

  • Establishes plans for supporting super-user groups.

  • Establishes direction for standardization of documentation and the integration of applicable standards and practices.

  • Leads evaluations of IT updates and revisions; establishes priorities and plans for release schedules.

  • Ensures that maintenance releases are properly tested and quality assured prior to production.

  • Ensures adequate support for all applications and coordinates with the appropriate teams.

  • Leads incident management processes and escalates issues as appropriate.

  • Leads planning and coordination for installations of production application changes.

  • Interfaces with vendors on maintenance release information gathering and planning

  • Leads identification of continuous improvement opportunities and related projects

  • Completes assigned tasks as per defined project scope, timelines, and budgets for implementations. Works to prescribed methodologies for all project implementations. May work on multiple implementations at any given time.

  • Develops complex reports, scripts and forms according to required specifications.

  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and delivery.

  • Trains and educates users on system functionality and capability

  • Provides mentoring and training to junior application analyst staff in the areas of system analysis & design, specification development and documentation, end user training and CHI prescribed methodologies.

  • Additional tasks/responsibilities as defined.

  • May require on-call coverage responsibilities.

Qualifications

Education

  • Bachelor’s Degree in a related field preferred or may substitute an equivalent combination of education and experience.

Experience

  • 4 years of experience with computer information systems, software applications, providing support to users or equivalent experience in Data Processing preferred.

  • Knowledge of enterprise-wide requirements definition and management systems and methodologies preferred.

  • In-depth knowledge of systems and application development.

  • Experience with report development tools.

  • Knowledge of the application of computer technology within healthcare preferred.

  • Knowledge of ITIL environments preferred.

  • Healthcare experience preferred.

Job Information Technology

Primary Location COLORADO-ENGLEWOOD-DENVER MERIDIAN NORTH

Daily Schedule 1

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2017-R0133766