Catholic Health Initiatives PROCUREMENT AGENT II in ENGLEWOOD, Colorado

PROCUREMENT AGENT II

Description

Job Summary:

This position is primarily responsible for providing end user support in processing capital purchase orders and researching vendor updates changes. In addition, the Procurement Agent (2) provides end-user support for MBO’s and vendors via inbound and outbound calls and emails when assigned by supervisor or manager.

Essential Duties:

  1. Process capital purchases. Monitor dashboard for CRS, Lawson, Axiom and Remedy capitals when approved/released to a PO.

  2. Handle inbound and outbound inquiries in accordance to the department’s service level expectations.

  3. Communicate with the MBO’s and vendors on the status of inquiries.

  4. Complete email inquiries from MBO’s and vendors.

  5. Must be able to perform all key responsibilities associated with the Procurement Agent (1) position.

  6. PO100- Manage REQ’s that need to be processed manually utilizing PO23 to include sending information to the MBO to improve the requisition process and reduce volume.

  7. Manage the GHX failures ensuring all order exceptions are addressed, orders placed and RC analysis completed with resolution.

  8. Manage Phone in’s ensuring all order exceptions are addressed, orders placed and RC analysis completed with resolution.

  9. Manage failed faxes ensuring all order exceptions are addressed, orders placed and RC analysis completed with resolution.

  10. Collaborate with SC Data on corrections to REQ LOC’s using tools and resources to address and resolve exception.

  11. Perform other duties as assigned.

Qualifications

Education / Accreditation / Licenses (required & preferred):

  • High school diploma or equivalent required

  • Bachelor’s degree preferred

Experience (required and preferred):

  • Four years purchasing/procurement experience in a healthcare environment (experience at CHI a plus)

  • Four years’ experience in a call center/customer service center.

  • Demonstrated ability to multitask with intermediate/advanced proficiency in the utilization of computer support tools.

  • Proven strong communication skills, both written and verbal and strong interpersonal skills.

  • Intermediate/advanced knowledge of customer service processes.

  • Strong problem-solving skills.

  • Intermediate/advanced understanding of applicable purchasing/procurement computer tools and applications.

  • Experience with large multi-level organizations and the ability to work effectively in geographically diverse environment.

  • Commitment to the mission and vision of Supply Chain and CHI overall.

Job Supply Chain

Primary Location COLORADO-ENGLEWOOD-DENVER MERIDIAN NORTH

Daily Schedule 1

Scheduled Hours per 2-week Pay Period 80

Weekends Required None

Req ID: 2017-R0129808