Catholic Health Initiatives Scheduler - Surgery - Center for Weight Management in FEDERAL WAY, Washington

Scheduler - Surgery - Center for Weight Management

Description

CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.

Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach — physical, emotional, and spiritual — is essential to healing the whole person. Come join our team!

Job Summary:

Obtains pre-authorization for surgery procedures and schedules surgeries optimizing the surgeon’s time, and other surgery resources to satisfy patient needs. Schedules surgery cases and procedures for multiple facilities in a computerized scheduling system to ensure smooth patient flow to, through and from the Operating Room in accordance with all established processes, procedures and guidelines.

Work includes: 1) scheduling surgeries, ancillary services and maintaining physician block time, and block time releases, 2) ensuring surgery is authorized by the payor prior to the surgery appointment, 3) arranging for appropriate equipment/tools for the scheduled case, 4) verifying and reviewing physician privilege status prior to scheduling, 5) communicating with medical staff office to maintain log of current privilege status, and 6) acquiring and maintaining physician preference information.

This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations.

An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.

Essential Duties:

Schedules appointments and ancillary services – surgical procedures.

Gathers insurance eligibility information and obtains pre-authorization for surgery.

Coordinates patient instructional/educational activities.

Coordinates purchase of materials and/or the rental of medical equipment relevant to the patient’s referral.

Ensures Surgeon’s schedules are maintained and physician preference information is current and conveyed in preparation of upcoming surgeries.

Distributes materials and responds to patient questions regarding routine billing and insurance matters.

Exhibits and adheres to CHI Franciscan Health’s Core Values of Reverence, Integrity, Compassion and Excellence.

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Qualifications

Education/ Work Experience:

Two years of work experience in a medical office or healthcare environment where knowledge of medical terminology, insurance companies and codes as well as policies and procedures was necessary to perform the job.

Licensure/Certifications:

None

Job Administrative and Clerical

Primary Location WASHINGTON-FEDERAL WAY-CENTER FOR WEIGHT MANAGEMENT

Daily Schedule 8am to 5pm

Scheduled Hours per 2-week Pay Period 80

Weekends Required None

Req ID: 2017-R0120722