Catholic Health Initiatives Account Manager II, Clinical Engineering-TX in HOUSTON, Texas
Account Manager II, Clinical Engineering-TX
This position oversees the operations of Large multi site Clinical Engineering Accounts for the purpose of providing a quality, cost effective program that meets or exceeds the particular quality and financial expectations of large accounts and CHI’s National Clinical Engineering Program. This position is responsible for providing the customer with an aggressive clinical engineering program that lowers their annual maintenance cost, increases equipment life cycles, and above all, provides the highest level of customer service. This position provides technology assessments, purchasing assistance, and equipment safety and life cycle management.
Oversees operations of Clinical Engineering Department by: conducting quarterly department head visits and meetings; ensuring that client reports are delivered in a timely manner; providing a working environment that meets all OSHA, Joint Commission and other guidelines. Completing and maintaining all performance indicators for the various facilities at or above program targets.
Ensures financial performance of department by: conducting regular department head visits and meetings to review performance of Clinical Engineering program; maintaining PM/CM completion at or above program targets; being actively involved in capital asset planning, purchasing, etc., and other committees as assigned; completion of customer satisfaction surveys with appropriate results.
Ensures CHI financial performance by: attaining all expense budgets and cost containment targets; ensuring that expenditure authority and level are adhered to; and forwarding, in a timely manner, all appropriate PO’s, invoices and financial details to the appropriate sources.
Manages and oversees technical personnel recruitment, training and development. This includes holding all necessary staff meetings; training technical staff; providing written measurable objectives; coordinating vacation, sick days etc.; and performing midyear and annual performance evaluations.
Ensures smooth communications and reporting to and from all appropriate administrators at each site. This includes conducting all necessary meetings with facility administrators, and forwarding all positive and negative customer/vendor communications to Area Manager for review. Provides weekly reports to Area Manager.
Provides professional team and personal growth that meets the needs of multiple location accounts with a broad focus on all technologies.
Networks with peers to gain innovative ideas and sourcing of information.
Grows the program by gaining the confidence of clinical department heads and maintaining positive relationships with the appropriate administrators at each location.
Education / Accreditation / Licensure:
Associate’s Degree in a related field required.
Bachelor’s Degree preferred.
Certification strongly preferred.
At least five years of experience in a Supervisory role required.
Must have financial management skills.
Must have working knowledge of all elements of CHI National CE Program and/or industry standard clinical engineering management.
Job Clinical Engineering
Primary Location TEXAS-HOUSTON-ST LUKES MEDICAL CENTER
Daily Schedule Days
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2017-R0116139