Catholic Health Initiatives Practice Manager- Family Practice in OTTUMWA, Iowa

Practice Manager- Family Practice

Description

THIS POSITION IS LOCATED AT THE MERCY CLINICS FAMILY MEDICINE OTTUMWA IN OTTUMWA, IA. THIS IS A FULL-TIME POSITION, M-F 8A-5P. MUST HAVE RN/LPN EXPERIENCE AND PREVIOUS CLINICAL MANAGEMENT EXPERIENCE. PEDIATRICS EXPERIENCE PREFERRED

Job Summary:

The

Practice Manager I is responsible for managing the daily administrative and

technical support sections of a medical clinic in accordance with established

policies, procedures and standards. Anticipate and plan for future changes.

Make recommendations to improve customer service as appropriate. May support

1 – 5 providers at any given time.

Essential Duties:

  • Manage clinic staff on day-to-day operations.

  • Coordinate clinic operations and activities to ensure efficiency and

quality service is delivered within all sections of the clinic; ensuring

compliance with regulations and standards.

  • Responsible for employee performance management by completing performance

appraisals and setting individual goals as outlined in policies and

procedures.

  • Effectively lead and develop a team of employees including hiring,

training and development, salary recommendations, etc.

  • Prepare, recommend, and monitor clinic budget, goals, and objectives

taking into consideration input from clinic staff.

  • Participate in the planning and development of policies and procedures,

as well as clinic-specific procedures and programs.

  • Work with Regional Director to develop and implement performance goals

and objectives.

  • Assist Regional Director with implementation and development of

long-range plans.

  • Monitor payroll system to control time management.

  • Ensure and maintain environment to comply with regulatory, licensure,

compliance and accreditation requirements.

  • Serve as the first point of contact for patient and external customer

complaints. Reconcile and investigate

all complaints relating to practice operations.

  • Act as the liaison between the practice and Central Billing Office.

  • Perform other duties as assigned.

Qualifications

Certifications

Not Specified

Education

AO:HCA

Language

Not Specified

Job Management

Primary Location IOWA-OTTUMWA-MERCY OTTUMWA MED CLINIC

Daily Schedule M-F 8-5

Scheduled Hours per 2-week Pay Period 80

Weekends Required None

Req ID: 2017-R0121103