Catholic Health Initiatives Patient Access Rep I in PASADENA, Texas
Patient Access Rep I
Performs patient access,
registration, admitting and financial counseling activities, which may include:
patient pre-registration and registration, admittance, patient financial
counseling, researching and evaluating federal, state and commercial insurance
funding issues and screening patients for alternative government
- Assembles all data and documents
required for complete patient registration, including, pre-admission, admission,
pre-registration and registration Functions; completes all insurance
verifications and authorizations
- Enters all patient demographic
information; uses other department applications for eligibility and
- Assesses patient financial
responsibility and collects co-pays and deductibles at time of
- Screens admissions and informs
referring physician offices, patients and their families about hospital policies
and procedures regarding method of payment sources for services
- Obtains and documents funding
information from patients and Provides information on available funding
resources; obtains funding for patients in the statuses of scheduling,
pre-registration, registration, or post registration as assigned
- Uses payer resources and website
to explore and assess eligibility; Initiates third party referrals, administers
financial assistance policy and procedures to determine patient eligibility for
discounted prices or charity care
- Works in collaboration with all
areas of the revenue cycle to identify and resolve issues and or
- Enters a variety of fiscally
related information into databases; Maintains fiscal records and
- Responds to requests for
information and inquiries related to patient access processes, policies, and/or
other related information; researches and resolves customer
Education: High School Diploma / GED
Experience: None required
- Excellent customer service
- Excellent Written/verbal
Basic Math skills
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Adheres to and exhibits our core values :
Reverence : Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Catholic Health Initiatives and its organizations are Equal Opportunity Employers
Job Administrative and Clerical
Primary Location TEXAS-PASADENA
Daily Schedule 7 AM - 7 PM
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 1700000459