Catholic Health Initiatives RECEPTIONIST in PENDLETON, Oregon



Job Summary:

Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

  • Perform patientcheck-in at the time of visit and completes all paperwork necessary toensure the admitting process is efficient and all clinic and regulatorypolicies are in compliance.

  • Answer phonecalls and direct them appropriately.

  • Scheduleappointments according to office guideline.

  • Obtain accuratepatient and insurance information, collecting copays (TOS) and deductibleamounts.

  • Copy/scanpatient access related hardcopy materials (e.g. ID, referrals, insurancecards, etc.) into the correct location in the electronic medical record.

  • Prepare chartsfor patient appointments making sure all necessary information iscomplete.

  • Conduct allfunctions associated with patient check-out including pricing services,collecting patient responsibility payments and scheduling follow-upappointments.

  • Perform dutiesinvolving record filing and retrieval and assisting with the filing ofregistration documentation in electronic medical records.

  • Confirm next dayappointments and alerts patients as to what documentation is needed,including details associated with time-of-service payment.

  • Follow up withpatients regarding the Missed Appointment Policy and send out theappropriate communications.

  • Perform otherduties as assigned.



  • High school diploma or equivalent required.

Job Administrative and Clerical


Daily Schedule M-F

Scheduled Hours per 2-week Pay Period 80

Weekends Required None

Req ID: 2017-R0123335