Catholic Health Initiatives Charge Capture Representative in TACOMA, Washington

Charge Capture Representative


CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.

Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach — physical, emotional, and spiritual — is essential to healing the whole person. Come join our team!

Job Summary:

This job is responsible for reviewing encounters in the practice management system (e.g. Epic) and making corrections as needed in accordance with applicable guidelines. Work also includes inputting encounters and other source documents received from clinics in an accurate, compliant and timely manner. An incumbent engages in various charge capture tasks/initiatives to ensure charges are entered, edited and billed in a timely and efficient manner in order to maximize revenues and serves as a resource to other staff and RBO departments for complex charge review/entry issues.

Work requires considerable understanding of CPT and diagnosis codes, ICD-9/10 coding, anatomy and physiology as it relates to the medical field. Effective troubleshooting skills are required to facilitate consultation with multiple team members to address and resolve issues having a potential impact on revenues.

Essential Duties:

  • Reviews encounters that are in charge review work queues and makes corrections or code additions as appropriate in accordance with applicable guidelines.

  • Inputs encounter data and other clinic-generated source documents into the practice management system in accordance with applicable guidelines and quality/production standards.

  • Anticipates potential areas of concern within the charge capture function; notifies lead/manager of ongoing process issues or concerns beyond designated scope of authority to rectify independently; assists with unusual, unprecedented and/or escalated issues as necessary.

Additional Responsibilities:

  • Adheres to and exhibits our Core Values of Reverence, Integrity, Compassion and Excellence.



  • One year of related work experience that would demonstrate possession of the requisite job knowledge/abilities.


  • None

Job Administrative and Clerical


Daily Schedule 7am to 3:30pm

Scheduled Hours per 2-week Pay Period 80

Weekends Required None

Req ID: 2017-R0124025