Catholic Health Initiatives Office Assistant- Cardiology Clinic in THE WOODLANDS, Texas

Office Assistant- Cardiology Clinic

Description

Job Summary:

Under general supervision, performs front office processes associated with patient check-in, check-out, scheduling, referrals, and electronic medical records. Administers and supports the clinic’s billing, and insurance functions, in accordance with internal standards and procedures, and regulatory requirements.

Essential Duties:

  • Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance.

  • Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.

  • Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service.

  • Collect patient responsibility payments, and answer routine patient insurance and billing inquiries.

  • Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what documentation is needed, including details associated with time-of-service payment schedules.

  • Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.

  • Coordinate scheduling with that of the practitioners’ schedules to ensure proper coverage of patient appointments and out-of-office calls.

  • Retrieve, file, and maintain charts and medical record documentation according to office protocol; coordinate copies of medical documentation with physician charges to support billing to third-party payers.

  • Manage the flow of interdepartmental, outgoing, and incoming mail.

  • Communicate requests and provide medical information to and from patient care providers in strict accordance with HIPPA and all policies and procedures.

  • Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.

  • Perform other duties as assigned.

Qualifications

Certifications

Not Specified

Education

HSD:

Language

Not Specified

Job Administrative and Clerical

Primary Location TEXAS-THE WOODLANDS-17350 ST LUKE WAY

Daily Schedule M-F 8AM-5PM

Scheduled Hours per 2-week Pay Period 80

Weekends Required None

Req ID: 2017-R0116257