Catholic Health Initiatives Patient Account Coordinator Per Diem in UNIVERSITY PLACE, Washington

Patient Account Coordinator Per Diem


CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.

Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach — physical, emotional, and spiritual — is essential to healing the whole person. Come join our team!

Job Summary:

Performs a variety of administrative support duties associated with the patient intake process in accordance with established internal guidelines and procedures. Work includes 1) scheduling patient appointments, 2) collecting, recording and distributing patient demographic and financial data, 3) gathering/validating insurance information and obtaining authorization for services, and 4) performing related administrative support duties.

Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Work requires strong customer service skills and familiarity with department specific computer systems.

Essential Duties:

Schedules patients for department services based on physician referral, including calling patients to set up and confirm scheduled appointments and recording cancellations and rescheduling time slot.

Receives, collects, verifies, records, updates and distributes patient medical records, demographics and financial information in accordance with FHS standards and guidelines.

Gathers and validates insurance information and contacts insurance companies to initiate and follow up on authorizations; ensures that all documentation/verification required is finalized prior to billing.

Performs a variety of related administrative support duties for department.

Performs related duties as required.

Additional Responsibilities:

Adheres to and exhibits our Core Values of Reverence, Integrity, Compassion and Excellence



Successful completion of an accredited medical terminology course(s) or equivalent on-the-job training, and two years of related work experience in patient registration, insurance verification, or related function.



Job Administrative and Clerical


Daily Schedule Days

Scheduled Hours per 2-week Pay Period 0

Weekends Required Occasional

Req ID: 2017-R0116690