Catholic Health Initiatives Intake (Home Care) in Cincinnati, Ohio
At American-Mercy Home Care , we’re dedicated to making a difference in peoples’ lives every day. Join our team and make a difference with us!
Acts as initial service ambassador to referral sources, physicians, patients, families and other external customers providing the highest quality service.
Responsible for the prompt, friendly answering and directing of phone calls, as well as for the prompt, friendly greeting of external and internal customers to the office.
Works with field associates and Manager, Clinical Services (MCS) to appropriately schedule associates for cases in assigned area of responsibility. Communicates appropriately regarding changes in schedule or service delivery. Ensures coordination of care between shifts.
Works with field associates and MCS to maintain current associate and patient schedules.
High School diploma or equivalent.
A minimum of two years customer service experience required.
Minimum one year of medical office related experience preferred.
Two years of payroll related experience preferred.
Flexible Work Schedule
Paid vacation, holidays and personal time
Medical, Dental and Vision Insurance
Life and Accidental Death Insurance
Voluntary Short-Term & Long-Term Disability Insurance
Flexible Spending or Healthcare Savings Accounts
401K Retirement Plan
American-Mercy Home Care is a company within CHI Health at Home, a home based health services organization. CHI Health at Home serves as the national home care provider for Catholic Health Initiatives (CHI), a national nonprofit health system. Catholic Health Initiatives provides care in 18 states and comprises 93 hospitals, including four academic medical centers and teaching hospitals; 24 critical-access facilities; community health services organizations; accredited nursing colleges; home-health agencies; and other facilities that span the inpatient and outpatient continuum of care. CHI Health at Home is proud to be accredited by Accreditation Commission for Health Care, which assures the highest standard of quality care and patient safety.
It will be the policy of CHI Health at Home, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws. EOE Minorities/Females/Protected Veterans/Individuals with Disabilities.
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Contact Company: American-Mercy Home Care
Location: US-OH, Cincinnati