Catholic Health Initiatives EMT Dispatcher-Transport Services in DES MOINES, Iowa
EMT Dispatcher-Transport Services
GENERAL SUMMARY :
The Dispatcher’s primary focus
is to be the communication link between Mercy One, Pediatric Transport, Neonatal
Intensive Care Transport, Mercy Ambulances, and all pre-hospital agencies,
hospitals and law enforcement agencies.
ESSENTIAL FUNCTIONS :
Receives all incoming requests for Mercy One, PediatricTransport, and Neonatal transports. The dispatcher will coordinate responses byobtaining patient information and activating the appropriate team.
Coordinates alternate transportation when atransport team is unable to provide service.
Communicates patient informationto the transport teams, in addition obtains and relays navigation and landinginformation to the pilot. Coordinates landing zone with law enforcement asrequested.
Communicates with requestingagency and receiving hospital, providing updates as applicable.
Provides flight followingthroughout the mission, either by satellite tracking or by communicating withthe pilot every ten minutes if satellite tracking is inoperable on the aircraftduring the flight.
Completes flight databasefollowing each flight.
Observes weather patterns, alerting pilots and membersof the transport teams of significant changes.
Receives and coordinates all incoming/outgoinginter-facility, clinic transfers, 911 requests,mutual aid requests, specialty team transports, and all other activitiesrelated to dispatching for Mercy Ambulances.
Receives EMS ground ambulanceradio and telephone communications. Documents radio reports from EMS calls andobtains a Physician Designee for Medical Control requests for Mercy MedicalCenter and Mercy West Lakes.
Enters in via computer all informationpertaining to Level I Cardiac, Traumas, stroke and any other requested paginggroups or messages as required.
Completes faxing of any documents which arerequired to go to another department.
Activates all designated teamsvia the paging system to include trauma team, Level I cardiac personnel, Stroketeam, Rapid Response team, IV team, ECMO team, etc.
Monitors the main and secondaryhelipads and ambulance garage for inbound rescues.
Notifies the appropriate nursingunit of incoming patients who are direct admissions and provides rescues withroom assignments.
Assists EMS in coordination ofany needs.
Completes special projects asassigned.
Assists in orienting newdispatchers and flight team members to responsibilities in the dispatch center.
Coordinates all IV requests fromthe floor as needed.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
High school diploma orequivalent required.
A minimum 2 years’ experience asan EMT-B, Paramedic, or 2 years as an Emergency Dispatcher required.
Certified as an EMT-B or EMT-Pin the State of Iowa, preferred.
Excellent critical thinkingskills required.
Primary Location IOWA-DES MOINES-MERCY MEDICAL CENTER
Daily Schedule D/N
Scheduled Hours per 2-week Pay Period 48
Weekends Required Every Third
Req ID: 2018-R0152316