Catholic Health Initiatives Lead Barista- Starbucks FT (Varied shifts) in DES MOINES, Iowa

Lead Barista- Starbucks FT (Varied shifts)



This job contributes to the store success by ensuring

service experience standards are met and surpassed at all times during the

shift. Responsible for the daily operations and overall appearance of the

coffee shop and related areas. Maintains a sanitary and organized environment.

Practices and abides by food codes and applicable regulatory and accrediting

agency requirements to provide safe food to our customers. Serves customers in a professional manner

with great customer service.


  • Welcomes and connects with every customer.

  • Coaches new hires through their learning.

  • Follows and directs others to follow store

policies and procedures for operational flow at each station.

  • Ensures all company policies, store operating

standards and procedures are communicated effectively and maintained and

followed in a consistent manner.

  • Organizes work throughout store in a manner that

facilitates efficient customer service and profitable operation.

  • Follows health, safety and sanitation guidelines

for all products.

  • Performs and directs others to complete the

cleaning and operational tasks in accordance with the store Duty Rosters.

  • Follows and directs others to follow standards

for merchandising, stocking, rotating and storing all products.

  • Places orders and performs special projects to

assist with shift operations.

  • Assists in store scheduling and adjusts staffing

to meet store and business needs.

  • Contributes to store goals for increasing sales

and improving profit.

  • Assists store supervisor with accounting and

banking responsibilities.

  • Records and is accountable for store funds while

running a shift.

  • Ensures all cash handling and cash register

functions are performed in an accurate and consistent manner.

  • Maintains some accountability for store

operations, associate development and financial contribution.

  • Ensures the proper types and amounts of

materials, supplies and merchandise are ordered and stocked. Effectively communicates new product

information to the employees.

  • Acts as a role model while providing guidance

and training to the store employees on all the performance expectations listed

in Initial Store Training.

  • Ensures the employees adhere to the meal and

break policies.

  • Demonstrates and ensures all Starbucks standards

are followed.

  • Communicates store and associate concerns to the

store manager in an effective manner.

  • Successfully completes and implements Advanced

Store Training.

  • Is certified as an in-store learning coach to

facilitate ongoing training of new baristas.

  • Trains and develops the employees to demonstrate

all Starbucks customer service standards, and operations standards.

  • Responsible for ensuring the training integrity

of baristas by coaching Initial Store Training.



  • High school diploma or GED preferred.

  • Minimum 1-year experience as a barista


  • Must be able to pass barista training within 6

months of hire.

  • Must become certified as an in-store learning

coach within 6 months of hire.

  • Restaurant or food service operations experience


  • Knowledge of several subjects in order to

prepare reports, perform calculations and/or deal effectively with other


  • Ability to read and write.

Job Administrative/Clerical


Daily Schedule varied

Scheduled Hours per 2-week Pay Period 72

Weekends Required Every Other

Req ID: 2017-R0137695