Catholic Health Initiatives SUPERVISOR-EMERGENCY SERVICES - EMERGENCY DEPARTMENT - FULL TIME - 8A-5P in HOT SPRINGS, Arkansas
SUPERVISOR-EMERGENCY SERVICES - EMERGENCY DEPARTMENT - FULL TIME - 8A-5P
JOB SUMMARY : Responsible to the Director of Emergency Department. Functions as Emergency Department supervisor, clinical resource person, and responsible for nursing resource utilization, Assumes responsibility for Emergency Services Operations for shift worked.
- Human Resources Management
Follows process that define qualifications, responsibilities, competencies of staff needed to provide care and services that meet the needs of the Emergency Department.
Familiar with each Emergency Department staffing plan to meet customer and service needs that effectively addresses staffing guidelines, productivity measures, and the Emergency Department plan of care to provide safe and high quality service.
Leads on departmental work teams that successfully assess, revise, and improve work outcomes.
Provides frequent and clear communication and feedback to staff based on individual needs and job requirements.
Administers corrective action as needed to Staff and Emergency Department.
Provides or facilitates continuing education/training for team members, with particular focus on quality improvement in teams, use of equipment, interpersonal relationships, customer service, and leadership as assigned or delegated.
Holds self accountable for 100% attendance at mandatory education.
Assures all new team members successfully complete general and department orientation within designated time frames. Communicate knowledge on all current hospital and department policies and procedures to patient care employees.
Promotes confidence in team members through peer recognition and reinforcement of successes by team and its members.
Facilitates and fosters ongoing problem solving that utilizes teams and collaboration.
Leads teams that can focus on immediate issues, move quickly, and achieve specific results as planned.
Supports others to do their best, creating an atmosphere focused on results, achievement and recognition.
Makes hiring decision for the regular shirt as designated by Emergency Department director.
- Fiscal Management
Acts as financial steward for Emergency Department and the staffing resource utilization based on care and services provided that is in alignment with mission, vision, and values of St. Vincent Health System.
Monitors and modifies staffing skill mix according to shifts in demand for services and resource availability.
Communicates information and costs to team and all others involved in supporting the provision of care and services.
Continually defines, analyzes, and implements efficient workflow utilizing process improvement principles.
- Materials Management
. Follows departmental plan for meeting material and capital needs that is based on available resources and consistent with the mission, vision, and values of St. Vincent Health System.
Follows the systems processes for determining for and projecting material and capital needs on a yearly and provide input to Director.
Utilizes ongoing system that effectively manages material and supply usage.
- Management of Information and Support
Maintains a work environment that develops leadership and accountability skills in all staff.
Systematically empowers employees by relocating decision making for customer satisfaction to those serving the customer.
Participates in the Quality Improvement of the department by serving on teams that include ongoing mechanisms for measuring and improving quality of service and outcomes.
Assesses and implements plan for continuously improving own leadership skills.
Develops own and staff skills in seeing organizational issues from the broad view, anticipating challenges and opportunities, thinking ahead, and the ability to react quickly with tactical responses to changes in work demands.
Maintains a precise and constant flow of information to staff through numerous channels and opportunities.
Emergency Department Supervisor will assist with development of Emergency Department schedule.
Input of Payroll information into timekeeping system.
Challenges the status quo to improve efficiency of Emergency Department operations.
Facilitate optimal Emergency Department throughput to decrease Emergency Department LOS and LWBS.
Ensures that the competence of staff is assessed, maintained, demonstrated, and improved on an ongoing basis.
Creates and supports an environment in department that encourages problem solving, experimentation, creativity, calculated risk taking, desire to excel and pride in success.
Is adaptable, appreciates others viewpoints and open to new assignments.
Continually focuses staff attention and planning on future opportunities for improvements in services provided.
Is an effective advocate, gets ideas adopted, moves people to action, ask hard questions, and helps staff feel they are part of something bigger than themselves.
Role models effective team leader skills in department committees, problem analysis and feedback sessions, and participation on cross functional teams.
Demonstrates a positive attitude resulting in a high level of individual and group morale in Emergency Department...
Sets dramatic and inspiring goals that result in high expectations and successful outcomes.
Deals with issues in an unemotional and objective manner, while striving to enhance self esteem of others and listen with empathy. Performs investisctory meetings with discipline with warranted.
Gets things done by setting deadlines for certain actions, closely monitoring the progress of activities, and intervening quickly when these are not proceeding according to schedule.
Sets the role model for accountability.
States clearly what is wanted and expected from others.
MINIMUM QUALIFICATIONS :
Current licensure as Registered Nurse in the state of Arkansas. BSN required.
A minimum of four years clinical nursing experience in a hospital setting or three years demonstrated leadership as an Emergency department... Familiar with scheduling Emergency Department assignments, staffing assignments, acuity systems The Joint Commission. Has developed and presented education sessions. Has performed employee evaluations and assisted with orientation of staff. Has experience investigating problems and provides solutions with- in the framework of best practice and nursing process.
Physical Requirements :
This job requires, at various times, the following physical activities; climbing, balancing, stopping, kneeling, crouching, reaching, standing, carrying, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, and hearing, sometimes exerting in excess of 20-100 pounds of force. The worker is required to have close visual acuity to perform daily activities. May be subject to inside environmental conditions, hazards (including electrical currents and exposure to high heat and chemicals), infectious diseases, and may be required to function around prisoners and mental patients.
Must have good writing and excellent verbal skills; must present a positive image for St. Vincent Health system; some computer skills to include word perfect; ability to prioritize tasks, intervene in conflicts. Possess strong interpersonal skills and ability to work as a team member or team leader.
PRIMARY CUSTOMERS : Patients and Families , Emergency Management, ED Nurses, Physicians, and Ancillary Staff.
WORKING RELATIONSHIPS: Clinical Service Leaders, Charge Nurses, Staff, and House Supervisors.
Working in collaboration with Emergency Department Director to manage Emergency Department.
Incumbent has access to restricted or confidential patient or other highly sensitive business information and must comply with the terms of SVHS/CHI Policies as they apply to their job role.
Primary Location ARKANSAS-HOT SPRINGS-CHI HOSPITAL HOT SPRINGS
Daily Schedule FULL TIME, 8A-5P
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2018-R0169106
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.