Catholic Health Initiatives Application Analyst II - Epic Optime in HOUSTON, Texas

Application Analyst II - Epic Optime

Description

CHI St. Luke’s Health is a part of Catholic Health Initiatives (CHI), one of the nation’s largest health systems. Headquartered in Englewood, Colorado, CHI operates in 18 states and comprises more than 90 hospitals, including four academic medical centers and teaching hospitals; 24 critical-access facilities; community health services organizations; accredited nursing colleges; home health agencies; and other services that span the inpatient and outpatient continuum of care.

Implements, upgrades and Supports application systems. Assures that all systems are fully tested before implementation into production. Troubleshoots and resolves reported system and application problems in the test and production environments.

Documents and describes process and procedures relating to current and future systems environments. Trains and educates users on system functionality and capability.

Qualifications

Minimum Job Qualifications

Minimum Education:

  • Bachelor's Degree - a related field or may substitute an equivalent combination of education and experience.

Minimum years in field previous to employment:

  • Three (3) years experience in supporting vendor platform

Preferred years in field previous to employment:

  • Technical knowledge with Product/Vendor Analysis, software support and training programs.

  • Knowledge of systems and application development.

  • Experience with report development tools.

  • Experience with implementation of application software packages/custom applications.

Position Responsibilities

  1. Provides Level 2 and 3 support for day-to-day production issues, maintaining documentation in the appropriate tracking systems while adhering to prescribed escalation & change control procedures .

  2. Provides leadership and support to a super-user groups. Supports standardization of documentation and the integration of applicable standards and practices.

  3. Evaluates IT application updates and revisions and may participate in testing.

  4. Provides support for applications and Coordinates with the appropriate teams.

  5. Coordinates planning for installations of maintenance releases with Application Solution Architect, Application Developers, and Technical Analysts.

  6. Provides documentation and delivery of training on assigned applications

  7. Interacts with business teams to develop application requirements and deployment plans

  8. Participates in coordinating installation of application changes.

  9. Installs maintenance/patches and software upgrades.

  10. Ensures new installations will integrate with the current application and data technical environment

  11. Completes assigned tasks as per defined project scope, timelines, and budgets for implementations. Works to prescribed methodologies for all project implementations. May work on multiple implementations at any given time.

  12. Participates in coordinating the transition from implementation to production and application support.

Job RN

Primary Location TEXAS-HOUSTON-ST LUKES ADMIN OFFICES

Daily Schedule Full Time

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2018-R0151907