Catholic Health Initiatives Clinical Support Rep - Full Time in HOUSTON, Texas
Clinical Support Rep - Full Time
Baylor St. Luke’s Medical Center
A quaternary care facility that is home of the Texas Heart® Institute, a world-class cardiovascular research and education institution founded in 1962 by Denton A. Cooley, MD–consistently ranked as one of the nation’s best in Cardiovascular Services & Heart Surgery.
The first hospital in Texas and the Southwest designated a Magnet® hospital for Nursing Excellence by the American Nurses Credentialing Center, receiving the award four consecutive times. Baylor St. Luke’s is home to three freestanding community emergency centers (Holcombe, Pearland, and San Felipe) offering adult and pediatric care–treating more than 51,000 patients annually. The hospital holds a collaborative partnership with Baylor College of Medicine and affiliations with The University of Texas Medical School at Houston, The University of Texas Medical Branch (Galveston), Houston Baptist University, and Prairie View A&M University.
Liaison for the area, assisting
staff, coordinating and preparing communication. In addition they provide
Education and Licensure Required:
- High School Diploma/GED
- Two (2) years of relevant experience
Minimum Knowledge, Skills, and Abilities
Computer skills required
Experience in a health care setting required, may include social service agencies, state, local or community programs/agencies
Requires excellent communication skills with members of the health care team, community facilities and vendors, and most important, patients at high risk for readmission
Demonstrates ability at self-direction, patient advocacy, follow through, and evaluation of services rendered
- Initiate patient scheduling,
including appointments in ancillary
- Track and schedule follow-up
procedures and appointments
- Prepare letters, reports and
correspondence in a correct, businesslike
- Initiate and follow through on
pre-certification requirements, referrals and
- Sort mail on a daily basis,
initiating action when appropriate (i.e., lab
results, patient request for
information, physician correspondence).
- Organize and maintain patient
charts, filing, obtaining correspondence
and test results, and sorting
which need physician review prior to filing.
- Obtains and communicates
clinical information from patients, families,
medical record and other members
of the health care team to case
- Obtains information from third
party payers to determine provider
networks and discusses transfer options with
the assigned social worker
and/or case manager.
- Completes all necessary
paperwork and system for patient transfers
- Demonstrates accountability for
patient safety and reporting concerns in
an accurate and timely manner to
members of the team.
- Participates with
collaborative practice teams
Job Clinical Support
Primary Location TEXAS-HOUSTON-ST LUKES MEDICAL CENTER
Daily Schedule Monday-Friday
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2018-R0158039
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.