Catholic Health Initiatives Principal Trainer - System Training (Days) Full Time in HOUSTON, Texas
Principal Trainer - System Training (Days) Full Time
CHI St. Luke’s Health is a part of Catholic Health Initiatives (CHI), one of the nation’s largest health systems. Headquartered in Englewood, Colorado, CHI operates in 18 states and comprises more than 90 hospitals, including four academic medical centers and teaching hospitals; 24 critical-access facilities; community health services organizations; accredited nursing colleges; home health agencies; and other services that span the inpatient and outpatient continuum of care.
Responsible for assisting in the development and implementation of an Epic training program for a respective Epic Application. Responsible for developing and maintaining training materials as well as preparing Credentialed Trainers to deliver end user training. Collaborate with other members of project and training team to assist in developing and maintaining the training program.
Education and Licensure Required:
High School Diploma/GED
Epic credentialing required
One (1) Epic Certification in an application utilized by CHI St. Luke’s Health
Three (3) year experience developing training programs in an academic medical center setting using adult learning theory
Two (2) years experience with related communications or training experience
Minimum Knowledge, Skills, and Abilities:
Demonstrated ability in building and maintaining training curriculum's and associated training materials using clinical workflows
Ability to logically read and comprehend technical and/or functional manuals and instructions
Knowledgeable in coordinating post go-live training for updates, new hires, and system optimization
Excellent communication and interpersonal skills to work well within team dynamic
Must be able to troubleshoot basic PC issues
Understanding of medical terminology to improved relationships and meet needs of clinical staff
High attention to detail; high level of accuracy while working in a fast paced environment
Develop and implement credentialed training programs and materials to support users of Epic applications and clinical information systems (CIS).
Utilize the change control process to ensure accurate development and maintenance of the training environment.
Translate the functionality of Epic system configuration and workflow validations into training environment development and curriculum.
Partner with application managers to develop detailed training materials, including workflow diagrams to ensure consistency and ability to meet training needs.
Identify and implement opportunities for process improvement in support of Epic training initiatives.
Review feedback from training programs, in order to continually modify the curriculum to better meet the changing needs; report on the effectiveness of training solutions.
Analyze system reports to ensure training is accomplishing desired objectives, and make recommendations for improvement.
Maintain knowledge and stay updated on Epic system changes and enhancements.
Additional duties as assigned.
Job Professional Non-Clinical
Primary Location TEXAS-HOUSTON-ST LUKES ADMIN OFFICES
Daily Schedule FT
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2018-R0169954
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.