Catholic Health Initiatives Principal Trainer - System Training (Days) Full Time in HOUSTON, Texas

Principal Trainer - System Training (Days) Full Time

Description

CHI St. Luke’s Health is a part of Catholic Health Initiatives (CHI), one of the nation’s largest health systems. Headquartered in Englewood, Colorado, CHI operates in 18 states and comprises more than 90 hospitals, including four academic medical centers and teaching hospitals; 24 critical-access facilities; community health services organizations; accredited nursing colleges; home health agencies; and other services that span the inpatient and outpatient continuum of care.

POSITION SUMMARY

Responsible for assisting in the development and implementation of an Epic training program for a respective Epic Application. Responsible for developing and maintaining training materials as well as preparing Credentialed Trainers to deliver end user training. Collaborate with other members of project and training team to assist in developing and maintaining the training program.

Qualifications

MINIMUM QUALIFICATIONS

Education and Licensure Required:

  • High School Diploma/GED

  • Epic credentialing required

  • One (1) Epic Certification in an application utilized by CHI St. Luke’s Health

Minimum Experience:

  • Three (3) year experience developing training programs in an academic medical center setting using adult learning theory

  • Two (2) years experience with related communications or training experience

Minimum Knowledge, Skills, and Abilities:

  • Demonstrated ability in building and maintaining training curriculum's and associated training materials using clinical workflows

  • Ability to logically read and comprehend technical and/or functional manuals and instructions

  • Knowledgeable in coordinating post go-live training for updates, new hires, and system optimization

  • Excellent communication and interpersonal skills to work well within team dynamic

  • Must be able to troubleshoot basic PC issues

  • Understanding of medical terminology to improved relationships and meet needs of clinical staff

  • High attention to detail; high level of accuracy while working in a fast paced environment

POSITION RESPONSIBILITIES

  1. Develop and implement credentialed training programs and materials to support users of Epic applications and clinical information systems (CIS).

  2. Utilize the change control process to ensure accurate development and maintenance of the training environment.

  3. Translate the functionality of Epic system configuration and workflow validations into training environment development and curriculum.

  4. Partner with application managers to develop detailed training materials, including workflow diagrams to ensure consistency and ability to meet training needs.

  5. Identify and implement opportunities for process improvement in support of Epic training initiatives.

  6. Review feedback from training programs, in order to continually modify the curriculum to better meet the changing needs; report on the effectiveness of training solutions.

  7. Analyze system reports to ensure training is accomplishing desired objectives, and make recommendations for improvement.

  8. Maintain knowledge and stay updated on Epic system changes and enhancements.

  9. Additional duties as assigned.

Job Professional Non-Clinical

Primary Location TEXAS-HOUSTON-ST LUKES ADMIN OFFICES

Daily Schedule FT

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2018-R0169954

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.