Catholic Health Initiatives Supervisor Environmental Services - Baylor Medical Center in HOUSTON, Texas
Supervisor Environmental Services - Baylor Medical Center
Baylor St. Luke’s Medical Center
A quaternary care facility that is home of the Texas Heart® Institute, a
world-class cardiovascular research and education institution founded in 1962
by Denton A. Cooley, MD–consistently ranked as one of the nation’s best in
Cardiovascular Services & Heart Surgery.
first hospital in Texas and the Southwest designated a Magnet® hospital for
Nursing Excellence by the American Nurses Credentialing Center, receiving the
award four consecutive times. Baylor St. Luke’s is home to three freestanding
community emergency centers (Holcombe, Pearland, and San Felipe) offering adult
and pediatric care–treating more than 51,000 patients annually. The hospital
holds a collaborative partnership with Baylor College of Medicine and
affiliations with The University of Texas Medical School at Houston, The
University of Texas Medical Branch (Galveston), Houston Baptist University, and
Prairie View A&M University.
Supervise the operations of the housekeeping function on a
specific shift and/or a specific area of the hospital to insure a clean, safe
and germ free environment. Displays a positive image of the hospital by
demonstrating courteous and professional behavior towards patients, physicians,
visitors, volunteers and other employees.
Supervises Environmental Services Staff
Maintains daily contact with co-workers and managers. May
have contact with repair people, vendors, senior hospital executives,
physicians/medical staff, and patients/families. Requires a normal, responsive
relationship indicating sensitivity to other people.
- Must maintain as confidential information gained in the
process of doing one’s own work.
Must demonstrate the ability to cooperate with others.
Follows infection control practices and safety practices
in all activities.
- Activities include: managing shift changes, performing
inspections, training employees, completing and issuing performance appraisals,
scheduling, monitoring and controlling use of supplies and equipment, filling
out necessary forms and paperwork, enforcing policy and procedure compliance,
ensuring excellent customer relations.
- Duties also include: performing duties of a environmental
services tech (cleaning floors; damp dusting furniture and fixtures; making and
cleaning patient beds; cleaning, emptying ash urns and waste receptacles;
washing windows, walls, ceilings, vents and lights; changing light bulbs;
performing non-routine floor care duties (buffing, shampooing,
etc.);inspecting, replacing curtains, cubicles; checking, stocking soap, paper
supplies; hauling out trash, moving furniture.
- Maintains confidentiality and protects sensitive data at
- Adheres to organizational and department specific safety
standards and guidelines.
- Works collaboratively and supports efforts of team
- Demonstrates exceptional customer service and interacts
effectively with physicians, patients, residents, visitors, staff and the
broader health care community.
Education: Required High School Diploma/GED
Minimum Experience: 2 years of housekeeping experience
Minimum Knowledge, Skills, and Abilities:
Must have strong relationship building skills and the ability to make and use connections throughout the facility to complete projects and maintain strong partnerships with other departments.
Must have strong initiative and be able to gather and analyze information skillfully and be able to brainstorm alternative resources and directions.
Must be able to break down complex tasks into manageable parts in a systematic, detailed way and considers input from several sources.
Must be detail orientation in gathering relevant data while attending to essential details; checks work for accuracy and quality.
Must be able to problem-solve by identifying and resolving problems in a time manner, as well as develop alternative solutions when needed.
Must have great flexibility and the ability to continually look for ways to make appropriate adjustments and changes – rather than identifying why things cannot be accomplished – in order to meet to the changing needs of the Department and hospital.
Requires self-discipline to perform work specifically assigned.
Requires a display of personal attitude, courtesy and appearance for others to look favorably on the institution (much contact with public).
Required to understand either verbal or written communications and instruction. Must be able to interpret written warnings as posted on doorways and chemicals.
Requires use of judgment making decisions adherence to standards.
Must be able to work weekends and holidays.
Must have ability to read, analyze, and interpret common and industry-related documents.
Must have the ability to respond to common inquiries or complaints from patients, families, staff and the general public.
Must have the ability to write reports and presentations that conform to prescribed style and format. This may include the ability to create spreadsheets and presentations.
Adequate conversational English is required in order that the individual be able to give direction to staff and take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and understand the all and department hospital policies.
Must have ability to define problems, collect data, establish facts, and draw valid conclusions.
Must have the ability to deliver and interpret an extensive variety of instructions and deliver successful results.
Must have working knowledge Microsoft Office products, especially Word, Excel and PowerPoint.
Must have the capacity to learn other relevant systems and databases, as needed.
Primary Location TEXAS-HOUSTON-67-ST LUKE MED CNT-STE 0-520
Daily Schedule 2nd shift
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2018-R0163616
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.