Catholic Health Initiatives Supervisor Environmental Services - Baylor Medical Center in HOUSTON, Texas

Supervisor Environmental Services - Baylor Medical Center


Baylor St. Luke’s Medical Center

A quaternary care facility that is home of the Texas Heart® Institute, a

world-class cardiovascular research and education institution founded in 1962

by Denton A. Cooley, MD–consistently ranked as one of the nation’s best in

Cardiovascular Services & Heart Surgery.


first hospital in Texas and the Southwest designated a Magnet® hospital for

Nursing Excellence by the American Nurses Credentialing Center, receiving the

award four consecutive times. Baylor St. Luke’s is home to three freestanding

community emergency centers (Holcombe, Pearland, and San Felipe) offering adult

and pediatric care–treating more than 51,000 patients annually. The hospital

holds a collaborative partnership with Baylor College of Medicine and

affiliations with The University of Texas Medical School at Houston, The

University of Texas Medical Branch (Galveston), Houston Baptist University, and

Prairie View A&M University.


Supervise the operations of the housekeeping function on a

specific shift and/or a specific area of the hospital to insure a clean, safe

and germ free environment. Displays a positive image of the hospital by

demonstrating courteous and professional behavior towards patients, physicians,

visitors, volunteers and other employees.


  • Supervises Environmental Services Staff

  • Maintains daily contact with co-workers and managers. May

have contact with repair people, vendors, senior hospital executives,

physicians/medical staff, and patients/families. Requires a normal, responsive

relationship indicating sensitivity to other people.

  • Must maintain as confidential information gained in the

process of doing one’s own work.

  • Must demonstrate the ability to cooperate with others.

  • Follows infection control practices and safety practices

in all activities.

  • Activities include: managing shift changes, performing

inspections, training employees, completing and issuing performance appraisals,

scheduling, monitoring and controlling use of supplies and equipment, filling

out necessary forms and paperwork, enforcing policy and procedure compliance,

ensuring excellent customer relations.

  • Duties also include: performing duties of a environmental

services tech (cleaning floors; damp dusting furniture and fixtures; making and

cleaning patient beds; cleaning, emptying ash urns and waste receptacles;

washing windows, walls, ceilings, vents and lights; changing light bulbs;

performing non-routine floor care duties (buffing, shampooing,

etc.);inspecting, replacing curtains, cubicles; checking, stocking soap, paper

supplies; hauling out trash, moving furniture.

  • Maintains confidentiality and protects sensitive data at

all times.

  • Adheres to organizational and department specific safety

standards and guidelines.

  • Works collaboratively and supports efforts of team


  • Demonstrates exceptional customer service and interacts

effectively with physicians, patients, residents, visitors, staff and the

broader health care community.



Education: Required High School Diploma/GED

Minimum Experience: 2 years of housekeeping experience

Minimum Knowledge, Skills, and Abilities:

  • Must have strong relationship building skills and the ability to make and use connections throughout the facility to complete projects and maintain strong partnerships with other departments.

  • Must have strong initiative and be able to gather and analyze information skillfully and be able to brainstorm alternative resources and directions.

  • Must be able to break down complex tasks into manageable parts in a systematic, detailed way and considers input from several sources.

  • Must be detail orientation in gathering relevant data while attending to essential details; checks work for accuracy and quality.

  • Must be able to problem-solve by identifying and resolving problems in a time manner, as well as develop alternative solutions when needed.

  • Must have great flexibility and the ability to continually look for ways to make appropriate adjustments and changes – rather than identifying why things cannot be accomplished – in order to meet to the changing needs of the Department and hospital.

  • Requires self-discipline to perform work specifically assigned.

  • Requires a display of personal attitude, courtesy and appearance for others to look favorably on the institution (much contact with public).

  • Required to understand either verbal or written communications and instruction. Must be able to interpret written warnings as posted on doorways and chemicals.

  • Requires use of judgment making decisions adherence to standards.

  • Must be able to work weekends and holidays.

Language Ability:

  • Must have ability to read, analyze, and interpret common and industry-related documents.

  • Must have the ability to respond to common inquiries or complaints from patients, families, staff and the general public.

  • Must have the ability to write reports and presentations that conform to prescribed style and format. This may include the ability to create spreadsheets and presentations.

  • Adequate conversational English is required in order that the individual be able to give direction to staff and take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and understand the all and department hospital policies.

Reasoning Ability:

  • Must have ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Must have the ability to deliver and interpret an extensive variety of instructions and deliver successful results.

Computer Skills:

  • Must have working knowledge Microsoft Office products, especially Word, Excel and PowerPoint.

  • Must have the capacity to learn other relevant systems and databases, as needed.

Job Maintenance/Facilities

Primary Location TEXAS-HOUSTON-67-ST LUKE MED CNT-STE 0-520

Daily Schedule 2nd shift

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2018-R0163616

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.