Catholic Health Initiatives DIRECTOR-Surgical Services in LINCOLN, Nebraska

DIRECTOR-Surgical Services



CHI Health is a regional health network with a unified mission: nurturing the healing ministry of the Church while creating healthier communities. Headquartered in Omaha, the combined organization consists of 15 hospitals, two stand-alone behavioral health facilities and more than 150 employed physician practice locations in Nebraska and southwestern Iowa. Nearly 15,900 employees comprise the workforce of this network that includes 2,820 licensed beds and serves as the primary teaching partner of Creighton University’s health sciences schools. In fiscal year 2014, the organization provided a combined $149.3 million in quantified community benefit including services for the poor, free clinics, education and research. With locations stretching from Kearney, Neb. to Missouri Valley, Iowa, the health network is the largest in Nebraska and serves residents of Nebraska, southwest Iowa and northern Kansas.


The incumbent reports directly to the Operations Leader Surgical Services. The incumbent works collaboratively with management to achieve system objectives. In addition, the incumbent assists the Senior Leadership Team in areas of planning, implementing and evaluating strategies for areas of responsibility in the delivery of health services on a system-wide basis.

The incumbent has contact with physicians, community groups, third party payors, agencies, vendors, other health care organizations and other interested parties. The incumbent is responsible for planning, organizing, implementing and maintaining strategies and initiatives in the following key areas:

Professional Services to Patients and Physicians - Responsible for the development, integration, coordination, and ongoing support for department objectives that address operations and clinical practice and are consistent with the mission, vision, and strategic priorities of CHI Health. This includes defining and evaluating care requirements of professional and assistive personnel consistent with care delivery to patients.

Regulatory Compliance - Responsible for the development, integration, coordination, and ongoing support for ensuring that all procedures comply with all areas of responsibilities, regulatory and accrediting agencies, including, but not limited to, Health Care Financing Administration, The Joint Commission, CMS and Occupational Safety and Administration.

Continued Quality Improvement - Responsible for the development, integration, coordination, and ongoing support for problem solving including patient-related issues, personnel issues, physician issues and regulatory compliance. In addition, changes in technology and continued quality improvement are addressed.

Customer Responsiveness - Responsible for the development, integration, coordination, and ongoing support for the needs of physicians and other staff to set priorities, ensure that patient care delivery systems meet expectations and facilitate the provision of safe and therapeutically effective nursing care.

Leadership - Provides leadership and oversight in the development of functions in direct support for the delivery of health services in an integrated fashion.

As specified by the The Joint Commission standards on leadership, operations directors are responsible, either personally or through delegation for the following objectives within their area of responsibility: integrating the department/service into the organization's primary functions; coordinating and implementing policies and procedures that guide and support the provision of services; recommending a sufficient number of qualified and competent persons to provide care/service; the determination of the qualifications and competence of department/service personnel who provide patient care services and who are not licensed independent practitioners; continuously assessing and improving the performance of care and services provided; maintaining quality control programs as appropriate; orienting and providing in-service training and continuing education of all persons in the department/service; and participating in the selection of sources for needed services not provided by the department/service or the organization.

Areas of responsibility The incumbent is responsible for Surgical Services, with the exception of cardiovascular services.

Including but not limited to:

  • Operating Rooms

  • Pre-Operative Care Unit

  • Post-Operative Phase I and Phase II Care unit

  • Anesthesia Services

  • GI unit

  • Pain clinics

  • Sterile Processing Department

  • Surgical Access Center

  • Campus specific services such as infusions, blood transfusions and injections performed in the Perioperative unit


  • Assures appropriate level of understanding, awareness and compliance with all applicable Joint Commission, federal, state and agency laws, regulations, guidelines and professional standards.

  • Ensures optimal utilization of department resources through participation in planning capital and operational budgets, in development and implementation of systems and practices that achieve defined objectives, in internal and external benchmarking activities and in monitoring, analysis and resolution of budget and productivity variances.

  • Works collaboratively to develop plans, goals, and implementation strategies in support of Alegent Mission, Vision, and nursing, campus, and system business objectives.Maintains a department scope of care based on patient population and identified needs.

  • Develops, coordinates, and manages operating systems, operational standardization, service standards,approaches, communication methods and policies across CHI Health.

  • Maintains a system of management reporting that provides the system with timely and relevant information on all aspects of areas of responsibility.

  • Responsible for assuring appropriate management practices, maintenance of appropriate staffing levels,competency assessment, staff orientation, ongoing education and development, and appropriate counseling, appraisal and role development in all areas of responsibility.

  • Participates in the development of quality indicators and responds to a full range of financial, service and quality indicators in all areas of responsibility.

  • Maintains a collegial and cooperative relationship with the otherOperations and Service Line Directors,working as a team to search out and implement efficiencies, economies and best practices.

  • Assumes responsibility for such duties and projects as may be assigned by the VP/COO or Chief Nurse Executive or Surgical Services Operations Leader.

  • Promotes a culture of customer service focused on patients, families, visitors, physicians, other departments and the community. Establishes and maintains cooperative and collaborative relationships with the CHI Health Medical Staff. Develops and implements programs and processes to support patient and physician satisfaction.

  • Demonstrates work practices consistent with CHI Health and department specific safety, security and infection control policies. Participates in all safety, security and infection control programs.

  • Authorized to make entries in the medical record, consistent with and limited to the scope of the job duties and any applicable licensure.

  • Works effectively and collaboratively in a diverse and multi-cultural environment.

  • Accountable for all aspects of personnel management. Completes annual and six-month performance review assessments within proper scope of judgment and accountability. Note: if the manager does not possess the same background licensure as their clinical staff members, they must have peer reviews completed for staff members to ensure clinical competence is met and validated.

  • Demonstrates responsibility for maintaining and updating knowledge/skills in the fields of nursing, Health care management and areas of responsibility.

  • Participates in appropriate professional organizations and develops a professional network.

  • Promotes staff autonomy and decision making through support of a shared governance structure. Establishes a work environment that facilitates staff accountability and responsibility. Optimizes staff potential and retains qualified, competent and satisfied employees.


The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.




A minimum of five years of progressive work experience, with at least 2 years of management experience in a healthcare environment is preferred.


Preferred: Master’s Degree is preferred. ACLS or PALS is preferred if incumbent has potential to work in clinical areas, commensurate with departmental requirements.

Required: Bachelors Degree in Nursing

Current Registered Nurse License in Nebraska or Iowa, Nebraska and Iowa are compact states, so license must be held in the state of your residence.


Licensed by the State of Nebraska with a Respiratory Care Practitioner License, RCL

BLS certification is required upon hire. Acceptable credentialing bodies and certifications include the following: American Red Cross: CPR/AED for the Professional Rescuer, American Safety and Health Institute: CPR, PRO, must say “Professional Level-with AED”, and American Heart Association: Basic Life Support for Healthcare Providers.


Must possess strong knowledge of surgical nursing, nursing administration, applicable laws, regulations, guidelines and professional standards; strong project management skills; good communication skills; good strategic planning skills; strong change management skills; must demonstrate personal traits of a high level of motivation; team orientation; professionalism; trust; and place a high value on treating others with dignity and respect.

Job Director/Manager/Supervisor


Daily Schedule Days

Scheduled Hours per 2-week Pay Period 80

Weekends Required None

Req ID: 2017-R0132807