Catholic Health Initiatives SECURITY OFFICER I - SVI SECURITY - PRN in LITTLE ROCK, Arkansas

SECURITY OFFICER I - SVI SECURITY - PRN

Description

JOB SUMMARY: Assist, aid, protect hospital employees, patients, and physicians through the execution and enforcement of St Vincent Health System Safety and Security program.

ESSENTIAL FUNCTIONS:

  1. Communication

Demonstrate and facilitates effective department communication.

Consistently answers phones promptly and courteously.

Reports complete, accurate and concise information to team members orally, written and by Email.

Uses tact, courtesy, sound judgment and a professional attitude when relating to patients, families, physicians, team members and other employees.

Consistently monitors CCTV activities in the security control room when required.

Offers assistance and provide direction to visitors, patients, and staff as needed.

Ability to communicate with various age levels through tone, vocabulary and speed of delivery.

Escorts patients, visitors, and employees.

Ability to handle difficult situation or assignments.

Communicate with incoming shift regarding unsolved situations or assignments.

Dissimulate information accurately and distribute to appropriate recipients.

Respond to radio communication by two-way radio.

Assume the duties and responsibilities of the shift leader in his/her absence.

Ability to understand and manage varying schedules.

  1. Problem Solutions

Consistency and effectively facilitate positive customer relations

Research customer problems for cause and solution.

Effectively work with customers as a resource.

Continuously identifies and maintains resources.

Effectively works to resolve customer conflicts

Investigate all unusual incidents and report promptly

Promptly responds to requests for door openings.

Responds to emergency situations promptly.

Responds to motorist on hospital property as needed.

Identifies unsafe conditions and report to appropriate department.

May come in contact with various VIP’s on short notice.

  1. Coordination:

Effectively coordinates activity in support of department operation

Accurately prepare department forms.

Facilitates maintenance repairs and services.

Coordinates the activity of shift personnel in the absence of the shift leader.

Coordinate with various departments to perform special assignment.

Assess the employee’s resources and strengths.

Effectively diagnose situations.

Carry out assignments with little or no direction.

  1. Information Management:

Verifies information accurately.

Documents/maintains both department and Health System information

Effectively dispatches personnel to minimize staffing needs.

Accurately prepare schedule and maintain a copy in the absence of the shift leader

Ability to comprehend and understand HIPAA laws and guidelines.

Qualifications

MINIMUM QUALIFICATIONS:

Education: High School diploma, GED, Metropolitan test or equivalent.

Experience: At least (1) one year experience in fire, safety or Police security related field preferred

Physical Requirements: This job requires, at various times, the following physical activities; climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, talking, and hearing, sometimes exerting in excess of 20-100 pounds of force.

The worker is required to have visual acuity to perform daily activities, operate motor vehicles or heavy equipment, and to determine the accuracy, neatness and thoroughness of the work assigned.

The worker is subjected to both outside and inside environmental conditions (including extreme cold and extreme heat), noise sufficient for the worker to have to shout to be heard, vibration, and hazards (including electrical current, high places, and exposure to heat). Also, frequently in close quarters and exposed to chemicals and infectious diseases.

Skills: Must possess a valid Arkansas driver’s license. Must possess good communication skills, able to communicate clearly and distinctly with the public, staff, and physicians. Must possess ability to comprehend written material, prepare and write reports with acceptable clarity

Job Maintenance/Facilities

Primary Location ARKANSAS-LITTLE ROCK-ST VINCENT INFIRMARY

Daily Schedule PRN

Scheduled Hours per 2-week Pay Period 0

Weekends Required Occasional

Req ID: 2018-R0163406

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.