Catholic Health Initiatives APPOINTMENT SCHEDULER, KentuckyOne Health Float Pool in LOUISVILLE, Kentucky
APPOINTMENT SCHEDULER, KentuckyOne Health Float Pool
Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by the physician.
o Responsible for answering phone calls and scheduling patient appointments.
o Conduct patient pre-certification to ensure coverage for appointments and medical care.
o Schedule tests, procedures, and referral appointments.
o Communicate with patients regarding appointments and instructions for procedures and tests
o Collect insurance information and patient personal data.
o May collect fees such as co-pays / co-insurance.
o Perform other duties as assigned.
o Excellent customer service skills.
o Ability to work both independently and as a team.
o Clear and effective communication skills.
o Ability to multi-task.
o Familiar with Microsoft Office software.
o Possess a strong work ethic and a high level of professionalism.
o Demonstrate positive professional customer service in all patient, staff, and visitor contacts.
o A team player who handles multiple projects simultaneously in a fast paced environment.
o High school Diploma or equivalent required
o 2 years related experience in healthcare environment preferred
Catholic Health Initiatives and its organizations are Equal Opportunity Employers
Primary Location KENTUCKY-LOUISVILLE-100 E LIBERTY ST
Daily Schedule 8a
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2018-R0154136