Catholic Health Initiatives APPOINTMENT SCHEDULER, KentuckyOne Health Float Pool in LOUISVILLE, Kentucky

APPOINTMENT SCHEDULER, KentuckyOne Health Float Pool

Description

Summary:

Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by the physician.

Responsibilities:

o Responsible for answering phone calls and scheduling patient appointments.

o Conduct patient pre-certification to ensure coverage for appointments and medical care.

o Schedule tests, procedures, and referral appointments.

o Communicate with patients regarding appointments and instructions for procedures and tests

o Collect insurance information and patient personal data.

o May collect fees such as co-pays / co-insurance.

o Perform other duties as assigned.

o Excellent customer service skills.

o Ability to work both independently and as a team.

o Clear and effective communication skills.

o Ability to multi-task.

o Familiar with Microsoft Office software.

o Possess a strong work ethic and a high level of professionalism.

o Demonstrate positive professional customer service in all patient, staff, and visitor contacts.

o A team player who handles multiple projects simultaneously in a fast paced environment.

Qualifications

Education/ Experience:

o High school Diploma or equivalent required

o 2 years related experience in healthcare environment preferred

Catholic Health Initiatives and its organizations are Equal Opportunity Employers

Job Administrative/Clerical

Primary Location KENTUCKY-LOUISVILLE-100 E LIBERTY ST

Daily Schedule 8a

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2018-R0154136