Catholic Health Initiatives Communications Operator in OMAHA, Nebraska

Communications Operator



Weekdays, 4-11pm

Weekends, 3-11pm

Rotating Holidays, 3-11pm

JobSummary/Essential Duties

  • Answerthe telephone system console in a prompt, courteous and professionalmanner. Transfer callers to the appropriate department, individual, orpatient room.

  • Providepatient room information to callers and visitors in such a way as torespect patient confidentiality.

  • Maintaininformation pertaining to hospital events, meetings and other generalinformation.

  • Monitoralarms (fire, weather, etc.) and communicate emergency occurrences inaccordance with established policies. Prepare report of occurrences asnecessary.

  • Monitorand announce codes, fire alarms and weather warnings.

  • Performoverhead paging as required to impart information and locate individuals.

  • Maintainlists of on-call staff and physicians. Notify the proper individual(s) inresponse to emergencies.

  • Call inafter-hours surgical teams as directed and in accordance with procedures.Maintain log of all calls and responses.




Preferred: No previous

switchboard experience required.

Two years switchboard experience in a

hospital environment and entry level computer experience.


Required: None

Preferred: High school

diploma or equivalent. Course work in personal computer software packages,

especially word processing and database management.


Advanced communications skills and the

ability to set priorities. Requires continuous reading skills, verbal

communication skills and written communication skills. Requires knowledge of

and ability to operate a switchboard console, computer, printer, paging system,

intercom, TTY/TDD, weather receiver, two-way radio base station, and

alpha-numeric paging entry terminal. Further requires the ability to adapt to

new technologies and procedures.

Job Administrative/Clerical


Daily Schedule part-time

Scheduled Hours per 2-week Pay Period 40

Weekends Required Every

Req ID: 2018-R0169046

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.