Catholic Health Initiatives Communications Operator in OMAHA, Nebraska

Communications Operator

Description

Hours:

Weekdays, 4-11pm

Weekends, 3-11pm

Rotating Holidays, 3-11pm

JobSummary/Essential Duties

  • Answerthe telephone system console in a prompt, courteous and professionalmanner. Transfer callers to the appropriate department, individual, orpatient room.

  • Providepatient room information to callers and visitors in such a way as torespect patient confidentiality.

  • Maintaininformation pertaining to hospital events, meetings and other generalinformation.

  • Monitoralarms (fire, weather, etc.) and communicate emergency occurrences inaccordance with established policies. Prepare report of occurrences asnecessary.

  • Monitorand announce codes, fire alarms and weather warnings.

  • Performoverhead paging as required to impart information and locate individuals.

  • Maintainlists of on-call staff and physicians. Notify the proper individual(s) inresponse to emergencies.

  • Call inafter-hours surgical teams as directed and in accordance with procedures.Maintain log of all calls and responses.

Qualifications

QUALIFICATIONS

Experience

Preferred: No previous

switchboard experience required.

Two years switchboard experience in a

hospital environment and entry level computer experience.

Education/Licensure

Required: None

Preferred: High school

diploma or equivalent. Course work in personal computer software packages,

especially word processing and database management.

Knowledge/Skills/Abilities

Advanced communications skills and the

ability to set priorities. Requires continuous reading skills, verbal

communication skills and written communication skills. Requires knowledge of

and ability to operate a switchboard console, computer, printer, paging system,

intercom, TTY/TDD, weather receiver, two-way radio base station, and

alpha-numeric paging entry terminal. Further requires the ability to adapt to

new technologies and procedures.

Job Administrative/Clerical

Primary Location NEBRASKA-OMAHA-CUMC-BERGAN MERCY

Daily Schedule part-time

Scheduled Hours per 2-week Pay Period 40

Weekends Required Every

Req ID: 2018-R0169046

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.