Catholic Health Initiatives Receptionist - CUMC Bergan Shared Services in OMAHA, Nebraska

Receptionist - CUMC Bergan Shared Services

Description

Job Summary / Job Purpose

Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

Key Responsibilities

  • Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

  • Answer phone calls and direct them appropriately.

  • Schedule appointments according to office guideline.

  • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

  • Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

  • Prepare charts for patient appointments making sure all necessary information is complete.

  • Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.

  • Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

  • Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

  • Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.

  • Perform other duties as assigned.

Qualifications

Job Requirements / Qualifications

Education / Accreditation / Licensure (required & preferred):

  • High school diploma or equivalent required.

Experience (required and preferred):

  • 0 – 1 year healthcare experience preferred.

Job Administrative/Clerical

Primary Location NEBRASKA-OMAHA-CHC CUMC-BERGAN MERCY

Daily Schedule Days

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2018-R0165966

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.