Catholic Health Initiatives Receptionist/Medication Aide in PAPILLION, Nebraska
to the fulfillment of the CHI Health vision and mission. Performs multiple clerical and reception
duties for patients, physicians/providers and staff following established
standards and procedures. Involved in the planning, implementation and
evaluation of processes for integrating the mission into all activities of the
clinic operations, as well as, participates with all organizational entities. The Certified Medication Aide also provides
Clinical Support under the direction of licensed health care professionals
(doctors, nurses, etc.) as dictated by the Nebraska legislature.
Greets and directs the clients and
other visitors in a prompt and courteous manner. Utilizes skills to assure satisfied clients.
Notifies the providers of client’s
arrival. Monitors waiting time to ensure
the client is seen within 15 minutes of the scheduled appointment time.
Communicates a professional
attitude with clients, visitors and other hospital personnel using language and
materials based on the consideration of the client’s age, cognitive/physical
abilities and/or developmental needs.
Effectively triage telephone calls
and prioritize the needs of the caller.
Identify individuals calling in
crisis situations and expeditiously connect caller to appropriate clinical
Recognize the vulnerability of
individuals seeking information and consistently demonstrate respectful,
sensitive, friendly, professional
Maintains strict confidentiality of
all client information.
Responsible for scheduling,
canceling, rescheduling client appointments for physicians, nurse practitioners
Provides secretarial support
to physicians/providers, upon request.
Collects and records
co-payments from patients, including accurate documentation of transactions,
reconciliation of cash drawer receipts and prepares deposits.
Collection and Data
entry responsibilities include problem
identification and resolution of specific data entry functions, to include:
Verify and update
patient registration information and current diagnosis
Input and update
authorizations for all clinicians
authorizations for office visits, documents and notifies provider.
pulling, filing and tracking of client charts appropriate to patient care. Checks and prepares charts for the following
day and maintains patient charts through established procedures.
Complies with established policy
for Release of Information of pertinent clinical information as requested by
the patient or patient legal representative, in a timely manner.
Prepares clinical charts for
transfer to other clinics as requested.
Also makes copy charts for clients seen at more than one location.
collaboration with the provider and Clinic Office Coordinator to discharge
Sorts and distributes
incoming/outgoing mail and correspondence.
area throughout the clinic hours to maintain a neat and orderly work
Create a caring and compassionate
General office duties include
faxing, copying, mailing, typing, filing, etc.
Inventories, orders and stocks
supplies to maintain the inventory.
Will process all request for
medication refills with physician/nurse practitioner approval.
Will complete CPR/BLS certification
Performs clinical procedures which
do not require the skill/knowledge or judgment of a licensed professional and
which may be safely delegated in accordance with CHI Health policies,
procedures and state professional licensure requirements. Records and reports
any changes in patient condition to licensed health care professionals
(doctors, nurses, etc.).
Performs service procedures and treatments within scope of practice for
state and per facility licensure and policy.
Authorized to make entries in the medical record, consistent with and
limited to the scope of the job duties and any applicable licensure.
in a medical setting preferred. Successful
completion of a State of Nebraska
approved medication aide course.
High school graduate
or equivalent with specialized training in typing, transcription, medical
terminology and record keeping is preferred.
Required: Must be on the Nebraska Health and HumanServices Registry as a Certified Medication Aide (40 hour course) upon hire .
or BLS instructor certification is required upon hire. Acceptable credentialing bodies and
certifications include the following:
American Red Cross: CPR/AED for
the Professional Rescuer, and American Heart Association:
Basic Life Support for Healthcare Providers.
Primary Location NEBRASKA-PAPILLION-CHC PSYCHIATRIC ASSOCIATES PAPILLION
Daily Schedule Days, 8a-5p
Scheduled Hours per 2-week Pay Period 80
Weekends Required None
Req ID: 2018-R0162796
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.