Catholic Health Initiatives ADMINISTRATIVE ASSISTANT II - SVN EMERGENCY ROOM - FULL TIME in SHERWOOD, Arkansas
ADMINISTRATIVE ASSISTANT II - SVN EMERGENCY ROOM - FULL TIME
JOB SUMMARY: Manage and perform all duties necessary to enhance and maintain the office of the Director and the department. Enhance the image of SVN by projecting an image that reflects a professional demeanor as demonstrated in articulate speech, a well-groomed appearance and the ability to maintain confidentiality.
Provides telephone and reception services, directing calls to appropriate staff; handling requests and complaints in an efficient, orderly and prioritized manner; answers phone promptly and courteously, exercising good judgment and maintaining confidentiality.
Acknowledges all persons entering the office in a prompt and courteous manner.
Sends and receives E-mail and facsimile communications appropriately.
Maintains a pleasant and cooperative working relationship with all persons.
Handles difficult situations tactfully and treats all persons equally and with dignity.
- Information Management
Maintains confidentiality of all records/activities of Director, as required, to include, employee/patient/physician issues and/or concerns.
Processes confidential new hire information and orientation schedule for new team members.
Maintains department policy and procedure manuals.
Transcribes and maintains minutes of meetings for reference
Disseminates information accurately and distributes to appropriate recipients.
- Policies and Procedures
Arrives at work promptly on a consistent basis.
Follows hospital/department dress code.
Arranges personal obligations/appointments in consideration of office coverage and workload.
Uses time productively and effectively controls telephone, visitors and other time traps.
Provides support for meetings held by the Director by processing notices/agendas/mailings, arranging meeting rooms/accommodations/refreshments/meals, and providing materials for meetings.
Orders and maintains department supplies.
Accurately prepares check requests and forwards to financial services in timely manner.
Maintains appointment calendar by arranging appointments and monitoring cancellations and changes for Director and others.
Screens incoming calls, directs callers to appropriate others, and informs Director of matters requiring immediate attention.
Coordinates attendance at seminars/meetings and related travel arrangements for Director and others.
Facilitates maintenance repair and services.
Ensures office security.
Utilizes computer to accurately prepare documents, reports and correspondence.
Performs secretarial duties for Director and others, as required, using correct English grammar, punctuation and composition in the preparation of correspondence, reports, statements and minutes.
Keeps abreast of office routines/procedures in order to serve in back-up capacity, as needed.
- Records Management
Maintains current filing system for Director, ensuring easy retrieval of documents and information.
Maintains department files for active and terminated employees, including periodic purging.
Assists with other departmental filing as required.
Education: High school diploma or GED, Metropolitan Test, or equivalent, plus successful completion of commercial/secretarial courses.
Experience: Two to three (2-3) years progressively responsible experience in an administrative role requiring broad range of secretarial experience. Medical environment preferred.
Physical Requirements: This job requires, at various times, the following physical activities; sitting, reaching, carrying, walking, pushing, pulling, lifting, talking, hearing, and finger dexterity. Must have close visual acuity to perform daily activities. The worker is not substantially exposed to adverse environmental conditions.
Skills: Computer skills including spreadsheets. Demonstrated communication skills, both oral and written, including excellent knowledge of English grammar and punctuation. Must possess ability to utilize sound judgment, work effectively under pressure, excellent communication skills, and ability to deal with all persons in a polite, efficient, respectful, and professional manner, utilizing tact and diplomacy. Must be able to maintain confidentiality. Able to work independently without close supervision.
Primary Location ARKANSAS-SHERWOOD-ST VINCENT MEDICAL CTR NORTH
Daily Schedule FULL TIME
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2018-R0171280
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.