Catholic Health Initiatives CERTIFIED MEDICAL ASSISTANT LEAD in SPRING CITY, Tennessee



Company: CHI Memorial Mountain Management Associates

Practice: CHI Memorial Family Practice Associates - Spring City

Location: Spring City, TN

Job Type: Full-Time

Job Summary:

Under the direction of the Practice Manager and health care provider, the Medical Assistant Lead takes a leadership role in the department, acting as a trainer, resource and mentor for other Medical Assistants and staff. Accurately preforms preliminary physical tests such as: measures blood pressure, records weight, temperature, pulse and respirations and other measures as directed by established clinical protocols. Involves extensive interaction with diverse populations including patients, family members and all members of the healthcare team.

Key Responsibilities:

  • Direct and guide back office staff in monitoring and expediting workflow.

  • Handle medical supply inventory, orders, and cost control.

  • Perform general patient care by following established standards and procedures.

  • Greet and prepare patients for the health care provider.

  • Obtain and record vital signs and other appropriate information, such as height, weight, drug allergies, current medications and presenting problem.

  • May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.

  • Administer ordered medications via, oral, topical, rectal, otic, ophthalmic, and/or inhaled.

  • Administer vaccines via oral, topically, by injection, and/or nasal administration.

  • Schedule patients for diagnostic testing and follows up to ensure completion of testing.

  • Prepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms clean and orderly; dispose of contaminated items according to protocol.

  • Communicate with patient regarding test results and plan of care by phone or mail as directed by physician.

  • Formulate and document patient care plans, charts, tests and examination results in the medical record.

  • Escalate non-routine issues to the practice manager or physician.

  • Work with healthcare provider to facilitate training of new hires and other training initiatives.

  • Perform other duties as assigned by practice manager or physician



  • High school diploma or equivalent required


  • Current/valid Certified Medical Assistant (CMA) certification required or Registered Medical Assistant (RMA) required if applicable.

  • Basic Life Support (BLS) or Advanced Care Life Support (ACLS) required


  • 4 years Medical Assistant experience required

Additional Responsibilities:

  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.

  • Adheres to and exhibits our core values :

  • Reverence : Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.

  • Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.

  • Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.

  • Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.

  • Maintains confidentiality and protects sensitive data at all times.

  • Adheres to organizational and department specific safety standards and guidelines.

  • Works collaboratively and supports efforts of team members.

  • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Catholic Health Initiatives and its organizations are Equal Opportunity Employers


This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Job Clinical Support


Daily Schedule 1st

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2018-R0180135

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.