Catholic Health Initiatives Office Assistant - Urgent Care in SUITE 130, Texas
Office Assistant - Urgent Care
general supervision, performs front office processes associated with patient
check-in, check-out, scheduling, referrals, and electronic medical
records. Administers and supports the
clinic’s billing, and insurance functions, in accordance with internal
standards and procedures, and regulatory requirements.
Performpatient check-in at the time of visit; interviews patients and completesall paperwork necessary to ensure the admitting process is efficient, andall clinic and regulatory policies are in compliance.
Copy/scanpatient medical records, benefit/insurance information, and relatedhardcopy materials (e.g. ID, referrals, insurance cards, etc.) into thecorrect location in the electronic medical record system.
Performpatient check-out including pricing services, coding of proceduresperformed, and diagnosis on charge, to accurately support the need anddocumentation for each service.
Collectpatient responsibility payments, and answer routine patient insurance andbilling inquiries.
Answerphone calls, confirm next day appointments, ensure insurance coverage, andalert patients as to what documentation is needed, including detailsassociated with time-of-service payment schedules.
Gather, verify, and process referrals, authorizations, andpre-certifications by working closely with physician(s), patients, andpayers.
Coordinatescheduling with that of the practitioners’ schedules to ensure propercoverage of patient appointments and out-of-office calls.
Retrieve,file, and maintain charts and medical record documentation according tooffice protocol; coordinate copies of medical documentation with physiciancharges to support billing to third-party payers.
Managethe flow of interdepartmental, outgoing, and incoming mail.
Communicaterequests and provide medical information to and from patient careproviders in strict accordance with HIPPA and all policies and procedures.
Followup with patients regarding the Missed Appointment Policy and send out theappropriate communications.
Performother duties as assigned.
Education/ Accreditation / Licensure (required & preferred):
- Highschool diploma or equivalent required.
Experience (requiredand preferred):
- 2 years relatedexperience in a healthcare environment required.
Primary Location TEXAS-SUITE 130-ST LUKES INDIAN SPRINGS
Daily Schedule Full-Time
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2018-R0166772
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.